Privacy Policy for Poker Arena

Effective Date: August 11, 2024

This Privacy Policy explains how we, at Poker Arena (referred to as “we,” “our,” or “us”), collect, use, store, and protect your personal data when you visit our website, digiplexo.com, or use our services. We are committed to ensuring that your privacy is protected and to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect and process the following categories of personal data:

  • Personal Identification Information: Name, email address, postal address, phone number, and other contact information.
  • Account Information: Username, password, and other account-related details.
  • Payment Information: Credit card details, billing address, and transaction history.
  • Usage Data: Information on how you interact with our website and services, including IP address, browser type, time and duration of visits, pages viewed, and clicks.
  • Device Information: Information about the device you use to access our services, such as hardware model, operating system, and device identifiers.
  • Marketing Preferences: Your preferences in receiving marketing communications from us.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To Provide Our Services: To manage your account, process payments, and deliver the products or services you request.
  • To Improve Our Services: To understand how users interact with our website, improve functionality, and enhance user experience.
  • To Communicate With You: To send administrative information, updates, and marketing communications (with your consent) via email or other channels.
  • To Ensure Security: To monitor and prevent fraudulent activities, unauthorized access, and other potential threats to our services.
  • To Comply with Legal Obligations: To fulfill any legal or regulatory requirements, respond to legal processes, or enforce our terms and conditions.

3. Data Sharing

We may share your personal data with:

  • Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, hosting, and data analytics. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
  • Legal Authorities: Government bodies, regulators, or law enforcement agencies when required by law or to protect our legal rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new owner or partner.

4. Data Storage and Retention

We store your personal data on secure servers located within the European Economic Area (EEA). We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, access controls, and regular security audits.

6. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request correction of inaccurate or incomplete data.
  • Right to Erasure: You can request the deletion of your personal data under certain circumstances.
  • Right to Restriction: You can request the restriction of processing your personal data under certain conditions.
  • Right to Data Portability: You can request to receive your personal data in a structured, commonly used format, and have it transferred to another controller.
  • Right to Object: You can object to the processing of your personal data for direct marketing or other purposes.
  • Right to Withdraw Consent: You can withdraw your consent to data processing at any time.

To exercise any of these rights, please contact us at pokerarena@gmail.com. We will respond to your request within one month.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. Cookies are small files placed on your device that allow us to recognize and remember you. You can control or disable cookies through your browser settings, though this may affect your ability to use certain features of our website.

8. International Data Transfers

If we transfer your personal data outside the EEA, we will ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission, to protect your data in accordance with GDPR requirements.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated policy on our website or contacting you directly. Your continued use of our services after such changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

Email: pokerarena@gmail.com
Address: Surat, Gujarat, India